This policy applies to procurement (united states). This guideline is designed to provide a clear understanding of the design guidelines and the structure of the information. You can then order an item from your own shop and always be satisfied with it.
Couriers used
We use Mail, DHL and UPS, FedEx or DHL as courier services.
Shipping areas:
We are currently shipping to the United States.
Shipping costs: 5.9$
Shipping, processing and order deadlines:
The order processing time is 1-3 business days (Monday to Friday).
Order deadline: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
The estimated delivery time is 5-8 business days, shipped from Monday to Friday.
Tracking:
A tracking number will be provided via email after shipment.
For real-time tracking, visit the website or the tracking portal of the respective courier.
If you have any questions about tracking, our support team is ready to help.
Tax
We do not collect tax on any orders.
Shipping Delays
- If your package takes more than 30 days to arrive, we will refund the entire amount of your order.
- If your package does not arrive on time, please submit an inquiry and we will respond within 12 hours. Thank you for your patience and support.
- If the shipping tracking code status is complete but you have not received your order, first please check around your house as it may be hidden somewhere. If it is still not helping you, please contact the shipping company we included in the status shipping email notification. If this still does not resolve the issue, please contact the support team at [email protected].
(*) NOTICE:
We are NOT LIABLE if a package is unable to be delivered due to missing, incomplete, or incorrect destination information.
When checking out, please enter the correct shipping information. If you discover an error, please contact us as soon as possible at [email protected]. However, because email has a 48-hour wait list, if your order has left our warehouse within 48 hours, it is out of our control.
Wdgalaxy.com is not liable for any destination region tax or duty charges that may be incurred. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination region.
Under any circumstances, the Wdgalaxy.com is NOT responsible for any duties, taxes, or customs fees if the order arrives in your region, and if
- The customer refuses to accept the package.
- A number of attempts are made in the region of destination to deliver the package.
Phone: +1(302) 360-8265
Email: [email protected]
Address: 201 East 5th Street suite 1000 Sheridan, WY 82801 United States.